My local take
Here is exactly what has been said about the reopening, and by whom. The Jamaica Tourist Board lists it as “Reopening 2027” with no date. In April 2026 Hyatt told travel partners its seven Jamaica resorts would reopen in early 2027, with a date for each to come later, the Gleaner reported on April 10, 2026. At JAPEX in September, Melissa Forbes, Hyatt’s director of sales and marketing for Hyatt Ziva and Zilara Rose Hall, told the Gleaner that the resorts will return in phases during the first half of 2027, later than the March 2027 target they had been working to. Travel Market Report’s JAPEX report, published a few days later, said instead that the Hyatt openings had moved from the first quarter to the second half of 2027. The tour operator Vacation Express is selling Hyatt Ziva for arrivals from July 1, 2027.
Hyatt Ziva has been closed since Hurricane Melissa hit on October 28, 2025. It is the family side of the Hyatt resort on the Rose Hall coast, next to the adults-only Hyatt Zilara Rose Hall, which is also closed. Hyatt’s team says the rooms, restaurants and public spaces are being reworked rather than just repaired. My take: until Hyatt publishes a firm date and the new room and restaurant details, don’t plan a family trip around it. I’ll update this page when it does.
For a family all-inclusive that’s open now, Iberostar Waves Rose Hall Beach is a few minutes along the same coast, and Hotel Riu Palace Aquarelle near Falmouth has a water park and two-bedroom family rooms. More options: the best all-inclusive family resorts in Jamaica.
At a glance
- Status
- Closed; the Jamaica Tourist Board lists it as "Reopening 2027"
- Hyatt on timing
- Hyatt's director of sales and marketing, Melissa Forbes, told the Gleaner in September 2026 that the resorts will return in phases during the first half of 2027, later than the March 2027 target
- Trade press on timing
- Travel Market Report's JAPEX report in September 2026 said the reopening had been pushed back from the first quarter to the second half of 2027
- Firm date
- None announced; Hyatt said in April 2026 that dates for each resort would be announced later
- Tour operator date
- Vacation Express is selling it for arrivals from July 1, 2027, and its notice of June 4, 2026 says the date may change
- Resort type
- All-inclusive for guests of all ages; shares its grounds with the adults-only Hyatt Zilara Rose Hall
- Size
- 621 rooms across Hyatt Ziva and Hyatt Zilara combined
- Renovation
- Rooms, restaurants and bars, and public spaces being redone; the resort footprint stays the same
- Area
- Rose Hall coast, east of Montego Bay, on the former Ritz-Carlton site
Checked October 2026 against the sources below. See sources. Something changed? Tell me.
What stands out
- Built for all ages, with the adults-only Hyatt Zilara on the same grounds.
- Hyatt says the rooms, restaurants and public spaces are being reworked, not just patched.
- On the Rose Hall coast, a short drive from Montego Bay airport.
- A big resort: 621 rooms across Ziva and Zilara, per Hyatt's figures in the Gleaner.
What to know before booking
- Closed: no reopening date announced yet.
- Reports conflict on timing: Hyatt told the Gleaner the first half of 2027, while Travel Market Report says the second half.
- Hyatt hasn't published details of the renovated rooms or restaurants, so older descriptions may not apply.
- The opening date has already slipped several times since the hurricane.
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Rooms
Hyatt hasn’t published the renovated room types yet. The Gleaner reported 621 rooms across Hyatt Ziva and Hyatt Zilara combined, and Hyatt’s team says the resort footprints stay the same.
Food & drink
Hyatt says its restaurants and bars are being modernized across the Jamaica resorts. Travel Market Report reported two new food outlets at Hyatt Zilara next door; Hyatt hasn’t said what changes at Ziva.
Location
Hyatt Ziva is on the Rose Hall coast east of Montego Bay, on the former Ritz-Carlton site, next to Hyatt Zilara. It’s a short drive from Sangster International Airport. Rose Hall Great House is close by. For open resorts in the area, see where to stay in Montego Bay.
Questions people ask
Is Hyatt Ziva Rose Hall open?
No. It has been closed since Hurricane Melissa in October 2025. The Jamaica Tourist Board lists it as reopening in 2027, with no date.
When will Hyatt Ziva Rose Hall reopen?
No date has been announced. The Jamaica Tourist Board lists it as reopening in 2027; Hyatt told the Gleaner in September 2026 the resorts would return in phases in the first half of 2027, while Travel Market Report said the second half. Vacation Express is selling it from July 1, 2027.
Is Hyatt Ziva Rose Hall good for families?
It is the family half of the Hyatt resort at Rose Hall, open to all ages; the adults-only Hyatt Zilara shares the grounds. Hyatt hasn’t yet published the post-renovation kids’ facilities.
What is the difference between Hyatt Ziva and Hyatt Zilara Rose Hall?
They share one stretch of the Rose Hall coast. Ziva takes guests of all ages; Zilara is adults-only. Both are closed until 2027.
Which family resorts near Montego Bay are open instead?
Iberostar Waves Rose Hall Beach and Iberostar Selection Rose Hall Suites on the same coast, and Hotel Riu Palace Aquarelle near Falmouth.
Sources & updates
- Jamaica Tourist Board: hotel reopening schedule (read Oct 7, 2026) · checked
- Jamaica Gleaner: "Closed hotels sell their comeback at JAPEX" (Sep 16, 2026) · checked
- Jamaica Gleaner: "Reopening of Hyatt-operated hotels further delayed" (Apr 10, 2026) · checked
- Travel Market Report: JAPEX 2026 report (Sep 21, 2026) · checked
- Vacation Express: Hyatt Ziva Rose Hall closure notice (Jun 4, 2026) · checked
- Hyatt and Playa opening release: Hyatt Ziva Rose Hall (Dec 15, 2014) · checked
Update log
- — New status page: closed after Hurricane Melissa, reopening 2027 with no date announced.
- — Link refresh: Made clear the linked sister resort Hyatt Zilara is also closed.
- — Moved source citations out of the text
Spotted something out of date? Tell me and I’ll check it.